![]() ![]() Items that have been decorated or altered will not be refunded or exchanged under any circumstances. We will not accept returns after this time. The returns form is only available for 28 days from you receiving your order. A returns form is available to be printed off from your order history. We will accept returns within this time only if the items are received back to us in the same condition as they were sent. All relevant correspondence will be readily available via the tracking link we provide. If you are not at home, DPD will reattempt delivery. We will email your tracking information with a timeslot on the morning of your delivery. We will ship orders to the address provided by the customer on the date stated. If there are any damages or shortages, these must be reported immediately on the same day. Please note customer service is not open at weekends.Īll deliveries should be checked immediately. We do not deliver on weekends or bank holidays. Orders placed over the weekend will be processed on Monday.įor international deliveries, please click here. Unfortunately, our warehouses are currently closed at the weekend. You will not be able to call or email to add to your order. We cannot add to or edit orders once placed, so please check your order is correct. Free delivery on orders over £99.00 ex VAT and £4.99 for orders under £99.00 ex VAT. Please allow up to 1-2 working days for delivery although we will do our best to get your order out in time, this is only an estimate, and your order may take longer. ![]()
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