![]() Please return any faulty items, complete with returns form and proof of purchase. A jacket purchased over 10 years ago that has been worn everyday may have reached the end of its lifetime. We sell quality outdoor brands and whilst we do appreciate faults do occur please note that everything has a natural lifetime. If your purchase is deemed faulty your postage costs will be reimbursed to you. Our supplier will submit a report to us and from that we will determine whether the item should be refunded, replaced or professionally repaired. On receiving a faulty item, we will return it to our supplier for inspection – this can take up to 2 weeks. Goods which are excessively soiled will be returned to you at your expense. Due to health and safety regulations we will only accept faulty goods in a hygienic and clean condition. ![]() In the event that your purchase is not as it should be or has developed a fault please return it to us. Goods will not be dispatched until postage costs are paid. If you are outside of the UK you will need to cover the cost of postage for the destination we are posting to (see shipping chart). ![]() If you are within the UK and your purchase is under £50you will need to provide us with a cheque for £5.00 payable to S R Cunningham Outdoor Centre or contact us with your credit/ debit details to cover the postage costs. Should you require an exchange in size/ colour of the same item being returned please fill out the ‘exchange’ section on our returns form. A credit note will be issued for the value of the goods. You can still return goods after 14 days but no monetary refund will be given. An email will be sent confirming that a refund has been processed. For any other reason the customer is responsible for any return postage costs.Īll refunds will be given as soon as possible, at the latest within 30 days, taking into account the original method of payment. Human error does occur therefore if we have sent out the wrong colour/ size, Cunningham’s will refund your postage costs. Please use a registered mail or guaranteed delivery service for all returns, as proof of postage is not proof of delivery. In the event that your goods are the wrong size, you don’t like the colour, it is not as you expected or you simply don’t like it, you can return it to us for a full refund within 30 days.Ī returns form must be enclosed – returns forms can be downloaded from our web site. Further information including on time limits that apply is available from the UK Cards Association and debit cards - A consumer guide June 2016 FINAL.At Cunningham’s we want you to be completely satisfied with your purchase. ![]() Please contact your card issuer as soon as you can if this may apply to you (there is no need to wait until the due date before contacting your card issuer). If you have made a deposit for or paid for goods or services by credit or debit card (including charge and pre-paid cards) and the goods or services are not going to be received by the due date, you may be able to get your money back by claiming a refund from your card issuer. Notice to customers who have made prepayments or have paid for goods and services with a credit or debit card At present it is uncertain that goods and services ordered before MLGO LIMITED GREAT OUTDOORS SUPERSTORE entered administration will be supplied. The Joint Administrators act as agents of the Company and without personal liability. The affairs, business and property of the Company are being managed by Allan Kelly and Antonya Allison who were appointed Joint Administrators on 13 June 2023. MLGO LIMITED GREAT OUTDOORS SUPERSTORE (IN ADMINISTRATION) The Company entered Administration on 13 June 2023. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |